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Customer Service congratulated….

There have been several posts on this Journey of Building a Business regarding Customer Service. Customer Service, in my opinion, encompasses many aspects of the business cycle. And one of those aspects is building a warm and friendly communication base with the INITIAL  Conversation. That was evidenced yesterday while shopping on line for an accommodation on our upcoming trip to visit son. He mentioned there were two...

What is Value of Internet Products?

Had an interesting conversation today about Value of Internet Products. I was discussing a Value Priced Client-Affiliate-Content Management System, which of course is not a product for everyone in the first place. Those possessing the Mindset of a Business person and understand Product Value will grasp the following easily. Surfing and searching for products and tool on the internet is frustrating when sees the gamut of...

Update on Customer Service, The Real Secret to Suc...

Back in March I posted about Customer Service and how it seems to be a Lost Art of Business, especially in this Cyber Age of Impersonal Communication with Computer generated Phone Trees,  automatic generated Mail, and Robot Voices. One of My successful Clients, John Brand, 30 year owner of  Buckaroo Leather has always put Customer Service in priority position in his Family Business. Since John has entered the Internet...

Customer Service, the Foundation of Successful Bus...

Customer Service, Oh My Gosh is it a lost art? My brief 67 year history has proved to me that Customer Service is the Cornerstone of any successful Business Building Foundation. Actually experiments have proved to my clients that increased Customer Service Expense has produced more Sales and Profit , than increased Advertising for “new Customers”. Those who grasp the Business mindset realize the power of the...
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